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MacLine Audio Response

Your 24-Hour Money Access Line
D.C. Teachers Federal Credit Union's MacLine audio response service makes it possible for you to get access to your regular share, share draft and overdraft loan accounts and to get information about them 7 days a week, 24 hours a day, from the convenience of your own home.

With MacLine you can:
      Transfer funds between savings, checking and
       loan accounts
      Find out how much money is available in your
       savings, checking and overdraft accounts
       (excluding outstanding checks)
      Find out what the last checks were that cleared
      Find out the date of the last posted payroll or direct deposit
      Withdraw funds from your savings or checking accounts by having a
       check mailed to you
      Find out the due dates for loans
      Find out your year-to-date interest or dividends for the past year or the current year

Here's all you need:
      A touchtone phone
      Your account number
      Your MacLine personal identification number
        (which is different from your ATM PIN)

One call to MacLine at 202-547-4175 will allow you to make transactions for up to three minutes. You must use your account primary number as it appears on the statement (example: 12345#), and transaction amounts must show the full amounts, with zeros and no decimal point. For example, $10.00 would be 1 0 0 0 #.

If the transaction cannot be completed because an amount is not available or because the code is incorrect, MacLine will tell you it doesn't understand and will ask you to please repeat or change the transaction. If you request a withdrawal or a transfer of funds, the transaction will appear on your statement.

How to Get Started
If you're not a DCTFCU member, sign up for MacLine when you join. (Check the "Phone Audio Response" box on the membership application as shown below.)

If you're a DCTFCU member who would like to start using MacLine, read and sign the MacLine Audio Response Agreement and Disclosure, and return the signed agreement to the Credit Union, attention: MacLine Request.

For your convenience, print and cut out our wallet-size MacLine Menu for reference when using MacLine.

We will issue you a confidential personal identification number to use when calling MacLine. Only you will have this number, so don't lose it. Memorize it. Our staff will not have this information available.


Account Terms, Disclosures & Agreements

 

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