MacLine Audio Response

Your 24-Hour Money Access Line (MacLine) makes it possible for you to get phone access to your regular share, share draft and overdraft loan accounts any time of day though an easy automated system. Just call 202-547-4175.

MacLine allows you to:

  • Transfer funds between savings, checking and loan accounts
  • Find out how much money is available in your savings, checking and overdraft accounts (excluding outstanding checks)
  • Find out what the last checks were that cleared
  • Find out the date of the last posted payroll or direct deposit
  • Withdraw funds from your savings or checking accounts by having a check mailed to you
  • Find out the due dates for loans
  • Find out your year-to-date interest or dividends for the past year or the current year

Here’s all you need:

  • A touchtone phone — dial 202-547-4175
  • Your account number
  • Your MacLine personal identification number (which is different from your ATM PIN)

For your convenience, print and cut out our wallet-size MacLine Menu for reference when using MacLine.

One call to MacLine will allow you to make transactions for up to three minutes. You must use your account primary number as it appears on the statement (example: 12345#), and transaction amounts must show the full amounts, with zeros and no decimal point. For example, $10.00 would be 1 0 0 0 #.

If the transaction cannot be completed because an amount is not available or because the code is incorrect, MacLine will tell you it doesn’t understand and will ask you to please repeat or change the transaction. If you request a withdrawal or a transfer of funds, the transaction will appear on your statement.

How to Get Started

Sign up for MacLine when you join the credit union. (Check the “Phone Audio Response” box on the membership application.)

If you’re a DCTFCU member who would like to start using MacLine, read and sign the MacLine Audio Response Agreement and Disclosure, and return the signed agreement to the Credit Union in person, by fax or by mail, attention: MacLine Request.
Sign Up for MacLine

We will issue you a confidential personal identification number to use when calling MacLine. Only you will have this number, so don’t lose it. Memorize it. Our staff will not have this information available. If you need to reset your MacLine PIN, contact us.