If you are interested in serving D.C. Teachers’ Federal Credit Union in a professional capacity, send your resume to:
Rosalinn Wedge, Chief Executive Officer
email: roz.wedge@dctfcu.org
or fax: (202) 547-4835
Your resume will be kept on file for 3 months. If we have an opening in your area of expertise during that time, we will contact you.
Teller/Member Service/Consumer Loan Processor Representative
Job Purpose:
A finance professional responsible for helping fulfill the banking needs of their members.
Job Duties:
- Primary responsibility is member service,
- Perform duties based on credit union policies and procedures,
- Cash handling and processing teller transactions,
- Process minimum to high level task related to member credit union account,
- Open/Close accounts,
- Answer and resolve questions regarding account activity,
- Sell and service credit union products,
- Complete basic data-entry and administrative duties,
- Use applicable software to assist members make financial decisions.
- Obtain information and supporting documents to process consumer loan applications,
- Process loan applications,
- Research and correct mistakes in applications for members,
- Review file documentations for missing or erroneous mistakes,
- Disburse loan proceeds,
- Meet loan processing deadlines.
Skills and Qualifications:
- Excellent attention to detail.
- Verbal and written communication.
- Thorough understanding of the loan process.
- Good interpersonal and customer service skills.
- Thorough knowledge of banking and financial services operations.
- Excellent time management, ability to work with strict deadlines.
- Strong analytical and problem-solving skills.
- Cash handling experience.
- Ability to multitask processes.
- Must be able to be bonded.
- Knowledge of Microsoft Word and Excel.
- High school graduate or equivalent.