(Caller hears greeting) If this is your first time calling — you will have to enroll in the system by pressing the star (*) key.
Otherwise which of these can I help you with?
For Balances or Transaction History press “1”
Or Transfers press “2”
For More Options press “5”
First time calling menu for enrolling in the system:
Please key in your user ID_________________ (If you need a moment to find it press the # key)
Please key in your PIN code _______________ (this is for first time use only)
Please key in the 10 digit phone number you will usually call from. _____________ If you do not begin entering your phone number you will hear: Starting with the area code, key in the 10 digit phone number you will usually call from.
Is this number your cell phone press “1”; if Home press “2”; if Work press “3”
If you would like to register another phone number please press “1”
(You may repeat the process to register three phone numbers: cell, home, and work.)
Set your security questions and answers. The answers will need to be entered using the telephone number pad. Dates are two digits for month, two digits for day, and four digits for year.
You will need to choose three (3) of the following challenge questions. The system will prompt you to set up your first question and answer, then your second question and answer – followed by third question and answer
Personalized Message – You can create (1) a personalized message or your name or choose from a prerecorded list(2)
Confirm personalized message (yes – 1, no – 2)
Please take a look https://www.equifaxsecurity2017.com/ (opens in new window) The company has found no evidence of unauthorized activity on Equifax’s core consumer or commercial credit reporting databases. Equifax has established…Learn more Equifax Update
D.C. Teachers’ Federal Credit Union is committed to accessibility and digital inclusion. Our goal is to conform with Web Content Accessibility Guidelines (WCAG) 2.0 Level A and AA Success Criteria…Learn more Web Accessibility Statement
(Caller hears greeting) If this is your first time calling — you will have to enroll in the system by pressing the star (*) key. Otherwise which of these…Learn more New Voice Banking Member Enrollment Information
The Nominating Committee, chaired by William Bailey, Sr., has submitted the following slate of nominees: Harriett F. Kargbo Sheila J. Reid Jerome Shelton C. Denise Witcher Sessoms Elections for the…Learn more NOMINATING COMMITTEE ANNOUNCES SLATE
Please be advised that the D.C. Teachers’ Federal Credit Union will be launching its new Visa Debit EMV (Chip) card beginning in March. All members who currently have the Visa…Learn more New Visa Debit EMV (Chip) Card Beginning In March
Equifax has established a dedicated website, www.equifaxsecurity2017.com, to help consumers determine if their information has been potentially impacted and to sign up for credit file monitoring and identity theft protection.…Learn more Important Information From EQUIFAX
The District of Columbia Teachers’ Federal Credit Union is proud to announce the unveiling of our new website along with a new Internet and voice banking service. Changes to Your…Learn more Welcome To Our New Website
This fraudulent attempt to capture account information is done with an automated SMS/text message referring to themselves as CO-OP Mobile. The text message requests members to enter their account information…Learn more New Phishing Scam
Monday and Thursday from 10AM until 4:30PM. Friday from 10AM until 5:30PM.
The branch closes from 11AM – Noon for lunch and closed Tuesday and Wednesday.